Vault-Tec Rep

The Vault-Tec representative or Vault-Tec rep, was a door-to-door salesman working for Vault-Tec in 2077. After the Great War, he became a ghoul, eventually settling down at Goodneighbor's Hotel Rexford in Fallout 4.

Background
The Vault-Tec rep worked for the company for 20 years. He was responsible for going door-to-door, assisting with finalizing paperwork for families pre-selected for entrance to their local vault. For his work, the rep was to be rewarded a pack of steak knives. Once a month, he had his van serviced at the Red Rocket truck stop near Concord. The employees apparently found him irritating, describing him as an "uppity asshole" in their service logs.

The rep was doing his rounds in the neighborhood of Sanctuary Hills in the final hours prior to the Great War when he visited the Sole Survivor's family, having attempted to speak with them several times before. Upon being greeted at the door, he informed them that due to Nate's service in the US Army, they had been selected for entry into Vault 111.

When the air-raid sirens went off, the rep approached the officer guarding the gate, attempting to force his way into the vault his employer had constructed. Despite his persistence and association with Vault-Tec, he was refused entry and driven off when a power armored soldier ultimately threatened to open fire with a minigun. As he fled the scene, the salesman angrily informed the guards that he would report the incident.

Post-War
Despite being unable to secure a spot inside Vault 111, the Vault-Tec rep managed to survive the nuclear exchange. The radioactive fallout did not kill him but mutated him into a ghoul. He lived for about a year in Sanctuary, while his only companion was Codsworth, who went about his usual business. His once-valuable business skills were of little use in the aftermath of the war, and his status as a ghoul earned him scorn and animosity from un-mutated survivors.

He was forced to live as a drifter and vagrant, squatting in various communities, where he was constantly taunted and threatened by the residents. The Sole Survivor finds him in the Hotel Rexford in Goodneighbor.

Quests

 * War Never Changes: Interacting with the Vault-Tec rep prompts the player character to choose their SPECIAL stats for the first time and enter a name for the Sole Survivor.
 * Familiar Faces: The Sole Survivor runs into the Vault-Tec rep in the Hotel Rexford and he cannot believe his eyes. He will share his feelings and experiences with them and can be subsequently recruited and sent to a settlement.

Other interactions

 * Deacon, Piper, MacCready and Nick Valentine like recruiting the Vault-Tec rep. Cait, Hancock, Strong, and X6-88 dislike recruiting him. Danse will hate it if the player recruits him.
 * Cait loves and MacCready likes when answering his question with the "blood of your enemies."
 * He can be assigned as a level 4 merchant for the trading emporium and will start selling rare junk items, such as the clean broom, military ammo bag and military grade duct tape. He also sells a unique armor piece, the Apocalypse left greave.
 * If recruited and sent to a settlement, the Vault-Tec rep will say lines about how Vault-Tec kept him in the dark about their experiments.
 * After being sent to a settlement, he will continuously repeat similar dialogue sentences about his hardships over the years, the Sole Survivor having it easy and that things will be looking up.

Appearances
The Vault-Tec rep appears only in Fallout 4.

Behind the scenes

 * The Vault-Tec rep's MOCAP animation was performed by Rick Vicens.
 * In The Art of Fallout 4, character gen storyboards in the preproduction chapter describe him as looking like "Fredo Corleone, smooth but obviously nervous."
 * His outfit was sold on the Fallout 76 Atomic Shop in 2021.